

Why Tomorrow's Marketing Leaders Need Design Thinking
A cafe owner in Jamshedpur sent me a WhatsApp voice note: "I don't understand all this design and AI stuff, but I need customers". Within two weeks, we redesigned their menu into a visual experience, deployed an AI chatbot, and installed a digital ordering system. Their weekend walk-ins increased by 40%. Here's what struck me: she didn't need a CMO or a ₹100,000 marketing campaign. She needed someone who could think like both a designer and a marketer. The marketing world is
3 days ago4 min read















